Debt Review in the Eastern Cape
Gauteng Debt Counselling helps people in Gqeberha, East London, Mthatha and across the Eastern Cape bring their debt back under control. The whole process works by phone, WhatsApp and email.
★ Debt Review Awards: Top 5 Large Debt Counsellors 2025 · Top 10 Medium Debt Counsellors 2026
Get a free call-back
Leave your details and a debt counsellor will call you. No obligation.
Quick answer: Debt review is a legal process that lowers your monthly debt repayments and protects the accounts included from new legal action. For Eastern Cape residents we handle everything remotely, and your plan is made an order of your local magistrate’s court.
Eastern Cape debt review, without the travel
We take your details over the phone or WhatsApp, you send your documents digitally, and we lodge your application with your credit providers and the credit bureaus. From then on you deal with one small team, led by Leandie Brink, a registered debt counsellor with more than 15 years’ experience.
Areas we serve in the Eastern Cape
- Gqeberha (Port Elizabeth), Uitenhage and Despatch
- East London and King William's Town
- Mthatha and the former Transkei
- Makhanda (Grahamstown)
- Komani (Queenstown)
- Jeffreys Bay and the Kouga area
What you will need to send us
A copy of your ID, your latest three months’ payslips and bank statements, statements or a list of your credit accounts, and proof of address. We confirm exactly what we need after your free assessment.
See all provinces we serve or our Gauteng areas.
How debt review works
Five steps, usually over 3 to 5 years. We handle the paperwork, the negotiations and the court application.
1. Assess
A free, no-obligation look at your income, living costs and debt, to see whether you are over-indebted.
2. Protect
We notify your credit providers and the credit bureaus. From then on they may not start new legal action on the accounts included.
3. Restructure
We negotiate lower instalments and interest with each credit provider, so the total fits your budget.
4. Order
Your restructured plan is made an order of the magistrate’s court, or confirmed by the National Consumer Tribunal.
5. Clear
You pay one amount a month through an NCR-registered payment distribution agency until you receive your clearance certificate.
Timing matters: if a credit provider has already sent you a Section 129 notice on an account, that account can no longer be included in debt review. Contact us as soon as you start falling behind, not when the summons arrives.
What debt review costs
Debt counselling fees are capped by law, and your first conversation with us costs nothing.
| Your first assessment | Free, no obligation |
| Application fee | R50, once-off |
| Restructuring fee | Your first restructured instalment, capped at R8,000 (R9,000 for a joint application by spouses married in community of property) |
| Aftercare fee | 5% of your monthly instalment, capped at R450 a month |
Fees are set by the National Credit Regulator and exclude VAT. Payment distribution agency fees and any legal costs are separate, and we explain every amount in writing before you sign anything.
Frequently asked questions
Can a Pretoria debt counsellor really help me in another province?
Yes. The National Credit Act, the debt review process and the NCR fee caps are the same in every province, and our registration covers the whole country. Your application is lodged electronically, your plan is made an order of your local magistrate’s court, and everything else is handled by phone, WhatsApp and email.
Which court makes my plan an order?
The magistrate’s court for the area where you live, or the National Consumer Tribunal. We prepare and handle the application from our office, and in most cases you do not need to attend.
I work for government. Can I go under debt review?
Yes. Debt review is open to anyone who is over-indebted, whoever your employer is, and your employer is not notified. If you already have a garnishee order on your salary, tell us at your assessment.
How do I send my documents?
By WhatsApp or email. A clear photo or PDF of your ID, payslips, bank statements and account statements is enough to get started.
Will my employer find out?
Debt review is never published and we do not contact your employer. A debt review flag does appear on your credit report, so anyone who runs a credit check with your consent will see it until you are cleared.
Ready to find out where you stand?
Find out in one conversation whether debt review is right for you. The assessment is free and does not commit you to anything.
Gauteng Debt Counselling · NCR-registered debt counsellor Leandie Brink (NCRDC2414) · Member of DCASA · 463 Protea Street, Strubenkop, Pretoria · Mon to Fri, 08:00 to 16:00 · 087 056 0654 · [email protected]
The free assessment does not bind you to any agreement.